Frequently Asked Questions

1. What is Revivee?

Revivee is a concierge biologic wellness service that brings modern regenerative support directly to your home or office. We specialize in advanced biologic services designed to support your body’s natural wellness, longevity, and vitality goals.

2. What services do you offer?

We provide pain support, hair & aesthetics, men’s and women’s sexual wellness, and longevity & vitality services using EXM (extracellular matrix), EXO (exosomes), EXS (secretomes), and additional wellness-enhancing procedures.

3. What is Revivee’s specialty?

We are dedicated to regenerative support—bringing safe, modern, biologic wellness options directly to clients through a personalized, concierge format.

4. Do I need a consultation first?

Yes. All clients complete a medical consultation and screening before receiving any biologic service.

5. Who performs the procedures?

Licensed Nurse Practitioners, Physician Assistants, or Registered Nurses—all trained and supervised by our Medical Director.

6. Are your providers insured and supervised?

Yes. All procedures are performed under our Medical Director with full malpractice and business coverage.

7. Do you offer same-day appointments?

Generally no. Same-day appointments are only possible if:

  • We already have your biologic materials in storage, and
  • A provider is available for both the consult and administration.
    Most appointments require placing an order at least 2 days in advance.
8. What areas do you serve?

We currently serve Utah. Additional states are in the works.

1. How much do services cost?

Services typically start at $5,000, depending on the biologic recommended and the number of milliliters required. Pricing may be more or less depending on your personalized plan.

2. Do you offer financing?

Financing options are coming soon.

3. Are services covered by insurance?

No. This is cash-pay only.
HSA payments are possible for many clients depending on their provider’s approval.

4. What is included in a membership?
  • A set number of targeted biologic sessions
  • Priority scheduling
  • Discounted add-ons
  • Free consultations
  • Banked sessions valid for 12 months
5. Can my household use my membership?

Yes. Memberships can be shared among household family members.

6. Do you charge for travel?

No separate travel fees—pricing includes visits within our listed service areas.

7. What happens if I cancel a membership?

If you received discounted services, the difference between discounted and standard pricing becomes due at cancellation.

1. How long does the appointment take?

Most concierge visits last 30–45 minutes.

2. Do I need to prepare for my appointment?

Before your visit, you’ll receive:

  • Digital intake forms
  • Medical history forms
  • Consent documentation
    Your provider may give personalized preparation instructions.
3. Can I drive or work afterward?

Most clients return to normal activities immediately unless advised otherwise.

4. Is the procedure painful?

Discomfort is typically minimal. Your provider will guide you through comfort techniques.

5. When will I notice changes?

Experiences vary widely. Your consultation will outline realistic expectations for your goals.

1. Are your biologics FDA-approved?

Biologic wellness services are not FDA-approved. They are used under the supervision of a licensed medical provider in accordance with federal guidelines.

2. Are these services safe?

Providers follow strict sterile-technique SOPs, temperature-control, and chain-of-custody standards. Risks will be reviewed during consent.

3. Where do you source biologics?

Revivee partners with an FDA-registered provider (RRG) that follows rigorous donor screening, testing, and manufacturing standards.

4. What disclosures will I receive?

Every client receives:

  • Full consent documents
  • FDA-required disclaimers
  • Explanation of risks and expectations
  • Clear information on the nature of biologic wellness services
5. Does EXM contain MSCs?

Placental tissue naturally includes a variety of cell types; however, EXM is not used or marketed as a stem cell therapy. Its purpose in our setting is structural and regenerative support.

6. Do you make medical claims?

No. Revivee does not claim to diagnose, treat, cure, or prevent any condition.

1. What is EXM?

A placental-derived extracellular matrix used to support natural structure, comfort, and regenerative wellness.

2. Does EXM contain stem cells?

Placental tissue naturally contains many cell types; however, EXM is not marketed or used as a stem cell therapy. Its role is structural support.

3. What is EXM used for?

Providers may recommend EXM as a structural and regenerative support option in wellness-directed settings.

4. How much EXM do clients usually receive?

Most sessions use 2–6 mL depending on goals.

5. How is EXM administered?

IM (intramuscular) administration is preferred for wellness support unless a targeted injection is recommended.

6. Is EXM painful?

Most clients describe mild discomfort.

7. How long does EXM last?

Your provider will recommend intervals depending on your goals.

1. What are exosomes?

Exosomes are tiny communication vesicles naturally secreted by stem cells and other cell types. Ours are acellular and derived from placental tissue.

2. What do exosomes support?

They may support regenerative signaling, cellular communication, and wellness.

3. Are exosomes stem cells?

No. They contain no live cells.

4. What types of exosome services do you offer?

We offer specific exosome protocols for:

  • Joint wellness
  • Skin rejuvenation
  • Hair wellness
  • Sexual wellness
  • Aesthetic support
5. How are exosomes administered?

Depending on the service: injections, micro-infusion, microneedling, or targeted biologic placement.

6. How many sessions do people need?

Your provider will make personalized recommendations.

1. What is a secretome?

A biologic solution containing proteins, peptides, and signaling molecules—acellular and designed for wellness and vitality support.

2. How is EXS different from exosomes?

Secretomes contain a broader profile of biologically active molecules and may offer expanded support options.

3. How is EXS different from PRP?

EXS offers more consistent preparation because it does not require a blood draw and is standardized at the source. (This speaks to logistics, not outcomes.)

1. Which biologic is best for hair support?

Our EXO-Hair protocol is designed specifically for hair and scalp wellness.

2. Do you use microneedling or injections?

Most sessions combine both unless your provider recommends otherwise.

3. How many sessions do I need?

1–3 sessions is typical.

4. Can this help thinning hair?

Your provider will assess your scalp and determine if you’re a good candidate.

5. Is there downtime?

Minimal.

1. Does this help with pain?

Revivee does not make medical claims; however, many clients report feeling improved comfort following wellness-directed biologic sessions. Individual experiences vary.

2. What areas do you support?

We focus on common areas of discomfort such as:

  • Knees
  • Shoulders
  • Back
  • Hips
    Providers may support additional areas based on your situation.
3. Is imaging required?

Sometimes. Your provider may request imaging prior to targeted biologic placement.

1. What biologic services support skin wellness?

We offer exosome-supported skin rejuvenation and micro-infusion treatments.

2. Is there downtime?

Generally minimal.

3. Can this replace Botox or fillers?

These are different aesthetic approaches. Many clients combine them with biologic services.

1. Do you offer services for sexual wellness?

Yes—we provide men’s and women’s biologic wellness services designed to support confidence, sensation, performance, and overall sexual vitality.

2. What does a sexual wellness session include?

A private consultation, followed by targeted biologic support tailored to your goals.

3. Is this similar to the P-Shot or O-Shot?

Our services offer a modern biologic alternative focused on wellness and enhancement. Your provider will help determine the best option.

4. Is there downtime?

Minimal for most clients.

5. Do clients report improvement?

Many clients report feeling increased confidence, sensation, or overall sexual wellness. Individual experiences vary.

6. Are the services safe for both men and women?

Yes. All sessions are performed by trained medical professionals.

1. What services support vitality?

Options include EXS, IM wellness shots, and biologic support sessions tailored to your goals.

2. Can I combine services?

Yes—many clients combine EXM with EXO or EXS for a comprehensive approach.

3. How often can I receive vitality support?

Your provider will personalize your schedule.

1. What aftercare is required?

Your provider will give specific guidance, which may include hydration, avoiding certain medications, and limiting strenuous activity.

2. When should I contact Revivee after my appointment?

Contact us immediately if you notice:

  • Unexpected swelling
  • Heat, redness, or tenderness
  • Anything that concerns you or feels unusual
3. Do you offer follow-up visits?

Yes, virtual follow-ups are available for an additional fee not included in the initial service.

1. How do I schedule?

You can schedule through our website, by phone, or via concierge messaging for members.

2. How soon can I get an appointment?

Usually within 2–5 days, depending on location and product availability.

3. Why do you charge for late cancellations?

Once biologics are thawed, they must be used immediately. For this reason, late cancellations may incur a replacement fee.

1. Can you help with my specific issue?

We assess each case individually. We do not make medical claims but will determine if you’re a good candidate for wellness-directed biologic support.

2. How many sessions will I need?

Varies by individual and goals.

3. Do men and women respond differently?

Sometimes, depending on the service.

4. What age group benefits the most?

Many clients between 30–70 pursue biologic wellness, but candidacy varies.